NBE Property Restoration
Diamond Certified

Diamond Certified

Independently Rated Highest in Quality

The North Bay's Only Diamond Certified Mold Remediation Company

What is Diamond Certified?

Diamond Certified is the most prestigious quality recognition a local company can receive. Awarded by American Ratings Corporation, it identifies companies that have been independently rated Highest in Quality based on extensive research with their actual customers.

Unlike review sites where anyone can post, Diamond Certified surveys are conducted with verified customers only, ensuring authentic and trustworthy ratings. Companies cannot buy or influence their certification—they must genuinely earn it through consistent excellence.

NBE Property Restoration has earned this prestigious award based on 71+ random customer surveys since June 2016, demonstrating our long-standing commitment to quality, satisfaction, and trust.

Why So Few Companies Qualify

Customer Satisfaction

Must score 90+ out of 100 on verified customer surveys

Customer Loyalty

Customers must confirm they would use the company again

Helpful Expertise

Must demonstrate valuable knowledge and guidance

Company Credentials

Workers' comp, liability, license verification required

The Rigorous 12-Step Certification Process

1

Apply

Company must apply to begin the rating process

2

Sample

Random sample of 400 past customers collected

3

Survey

Confidential telephone research with real customers

4

Score

Must score 90+ on 100 scale for quality

5

Credentials

Insurance and license verification required

6

Practices

Must have customer-friendly business practices

7

Commitment

Agree to Customer Satisfaction Principles

8

Award

Only then is Diamond Certified awarded

9

Monitor

Ongoing surveys ensure maintained quality

10

Mediate

Participate in mediation if necessary

11

Guarantee

Performance Guarantee for added assurance

12

Quality

Continuous high quality to maintain status

What Our Verified Customers Say

"[They had] clear communication [and they were] extremely prompt. They educated me about my mold problem [and met] my expectations."

— Jesse B., Diamond Certified Survey

View our complete Diamond Certified Company Report with all verified ratings and customer feedback.

NBE Property Restoration: Our Company Philosophy

"Our customers are very important to us, so we're always honest with them and we focus on providing them with quality work that's done correctly the first time. We follow through on our promises and make sure every client gets exactly what they need at a price that works for their budget."

— David Keith, Owner

10-Year Warranty

On new construction projects

Licensed & Insured

CA License #1050494

Family Owned

Deep roots in the community